KSM Disclosure Statement
LICENCING INFORMATION
Link Financial Group 2022 Limited (FSP1004590) holds a licence issued by the Financial Markets Authority to provide financial advice. Woodland Grove Limited (FSP1008421)trading as Kylee Smit Mortgages is authorised by that licence to provide financial advice.
CONTACT DETAILS
Link Financial Group 2022 Limited is the Financial Advice Provider.
You can contact us at:
Phone: 0800 466 784
Email: admin@lfg.co.nz
Address: 1-1AntaresPlace, Rosedale, Auckland
NATURE & SCOPE OF ADVICE
Our advisers provide advice about:
Personal insurance (risk), including health insurance.
Business Risk Insurance (Key Person, Shareholder Protection benefits, Business Overheads/Expenses)
ACC advice.
Mortgages and personal lending.
Determining how much you can afford to borrow. Selecting an appropriate and mortgage structure.
How to structure your repayments to pay off your mortgage sooner.
Structuring and refixing your current lending.
We provide advice in relation to the following lending products:
Mortgages
Personal loans
Top Ups
Fixed-rate rollovers
Debt consolidation
Business loans
We provide advice in relation to the following insurance products:
Life Insurance
Trauma Insurance
Total and permanent disability insurance
Income Protection insurance
Mortgage and household expenses cover
Health/medical insurance
YOUR ADVISER DETAILS
I provide financial advice on lending and personal insurance products
Name: Kylee Smit
Phone: 0272737411
Email: Kylee@ksmortgages.co.nz
FSP: FSP762553
PROVIDERS
We provide advice in relation to products provided by the following companies:
Bank Lenders
ANZ
Bank of China
The Co-Operative bank
Kiwibank
Westpac
SBS
BNZ
ASB
Non-Bank Lenders
AIA
ASAP Finance
Arrow Finance/ Get Capital
Avanti Finance
Basecorp Finance
Bizcap
CFML Loans
China Construction Bank
Cressida Capital
DBR Property Finance
Fico Finance
Finbase
First Mortgage Trust
Funding Partners
General Finance
Gold Band Finance
Heartland Bank
ICBC
Liberty Finance
Metro Finance
Oxford Finance
Peppermoney/Link Home Loans
Pallas Capital
Pioneer Finance
Prospa
Property funding Trustees
Simplify
Southern Cross Partners
Strata Funding
TSB bank
Unity
Xceda
Zagga
Insurers
AIA
Nib
Partners Life
Southern Cross
Accuro Health Insurance
Fidelity Life
Asteron Life
Chubb
FEES AND EXPENSES
Generally, we do not charge you a fee for our services. This is because our advisers are usually remunerated by way of commission by the providers of products we recommend. However, there are some situations where fees may apply.
On occasion, some providers may not pay a commission. In this situation, we may charge a fee. The fee payable will be a fair reflection of the time required to provide you with advice and obtain approval for you.
Where your adviser has obtained approval from a lender or insurer who does pay commission, but you decide not to proceed with the advice, we may charge you a fee based on a fair reflection of the time required to provide you with advice and obtain approval for you.
For lending advice, should you proceed with a loan implementation after advice from your adviser, and then repay or refinance your loan within 28 months of your loan being advanced we may charge you a fee for the time spent to get the initial loan approved and implemented.
For insurance advice, should ou proceed with a policy implementation after advice from your adviser, and then cancel, amend,orchangeyourpolicywithin25 months of premium payments, we may charge you a fee for the time spent to provide advice and obtain approval on your behalf.
Any fees relating to advice that may apply will be discussed and agreed with you prior to implementing your advice. Where a fee is charged, you will be issued with an invoice. This will be payable within 14 days or as otherwise agreed to with your adviser.
CONFLICTS OF INTEREST
We receive commissions from some of the lenders and insurers that we recommend. For lending, the amount of commission is based on the amount of the loan and will vary depending on the lending provider. For insurances, the amount of commission is based on the amount of premium associated with your cover and may vary depending on the insurer. Specific commissions will be advised to you when advice is provided.
From time to time, product providers may also reward us for the overall business we provide to them. They may give us tickets to sports events, hampers, or other incentives.
To ensure that our financial advisers prioritise the client’s interests above their own, we follow an advice process that ensures our personalised recommendations are made on the basis of the client’s goals and circumstances, as advised to us.
Our financial advisers complete regular training, including how to manage conflicts of interest. Each adviser has a regular compliance review of their advice process.
DISPUTES AND COMPLAINTS
If you are not satisfied with our financial advice service you can make a complaint by emailing complaints@lfg.co.nz, or by calling 0800 466 784. You can also write to us at: 1/1 Antares Place, Rosedale, Auckland. When we receive a complaint, we will consider it using our internal complaints process:
We will consider your complaint and let you know how we intend to resolve it. We may need to contact you to get further information about your complaint.
We aim to resolve complaints within 10 working days of receiving them. If we cannot, we will contact you within that time to let you know we need more time to consider your complaint.
We will contact you by phone or email to let you know whether we can resolve your complaint and how we propose to do so.
If we cannot resolve your complaint, or you are not satisfied with the way we propose to do so, you can contact Financial Disputes Resolution Scheme (FDRS). FDRS provides a free, independent dispute resolution service that may help investigate or resolve your complaint if we have not been able to resolve your complaint to your satisfaction. You can contact FDRS by phone on 0508 337 337, or by emailing enquiries@fdrs.org.nz.
DUTIES INFORMATION
Woodland Grove Limited, and anyone who gives financial advice on our behalf, has duties under the Financial Markets Conduct Act 2013 relating to the way that we give advice. We are required to:
give priority to your interests by taking all reasonable steps to make sure our advice is not materially influenced by our own interests
exercise care, diligence, and skill in providing you with advice
meet standards of competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure that we have the expertise needed to provide you with advice)
meet standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure we treat you as we should and give you suitable advice).
This is only a summary of the duties that we have. More information is available by contacting us, or by visiting the Financial Markets Authority website at www.fma.govt.nz.